Your Privacy Our Top Priority

Lbaje is a trusted online gaming and betting platform in Bangladesh. We believe your Privacy a fundamental right. This Privacy Policy explains how lbaje collects, uses, and protects your personal information.

This Privacy Policy applies from the moment you use the lbaje website or app, create an account, play a game, or contact us. Continued use of the platform means you accept this policy.

This document is written in plain language so you can easily understand it. If anything is unclear, feel free to reach out to our support team.

Lbaje only collects the information needed to provide you with the best experience. We do not collect unnecessary data. Below is a breakdown of what we collect:

We may collect information directly from you (at registration), automatically (during platform use), and where necessary, through licensed third-party verification agencies.

Lbaje respects your Personal data Used for the following purposes:

• Account Management: For registration, verification, and keeping your account secure.
• Transaction processing: To ensure deposits, withdrawals, and bonus distributions are completed successfully.
• Customer support: To respond to your complaints or questions promptly and accurately.
• Security: To prevent fraud, money laundering, and unauthorized access.
• Legal Obligations: To comply with applicable laws and regulatory requirements.
• Service Improvement: To analyze and improve the platform experience.
• Relevant offers: To keep you informed about promotions and bonuses tailored to your preferences.

We never use your data for any purpose not stated here. If we need to use it for a new purpose, we will inform you in advance.

Lbaje never sells your personal data. However, limited sharing with certain trusted parties may occur to deliver our services:

• Payment processors: Necessary information is shared with mobile banking partners to process deposits and withdrawals.
• Identity verification providers: With licensed verification agencies to complete the KYC (Know Your Customer) process.
• Legal Authorities: To comply with lawful orders from courts or government authorities under Bangladesh law.
• Technology service providers: For server hosting, security analysis, and customer support tools — under strict confidentiality agreements.

Every third party is contractually bound to uphold lbaje's privacy standards and may only use the data they receive for the specified purpose.

Lbaje respects your Privacy industry-standard security measures are used for protection. The key components of our security framework are:

• SSL/TLS Encryption: Fully encrypted during data transmission.
• AES-256 Data Storage: All stored data is protected with high-grade encryption.
• Two-factor authentication (2FA): An extra layer of security for your account.
• Automated Suspicious Activity Detection: Unusual logins or transactions are detected immediately.
• Regular security audits: The system is regularly tested by external experts.
• Restricted Access: Only authorized personnel have access to your data.

However, no method of data transmission over the internet is completely risk-free. It is important that you take precautions on your end as well — use a strong password and never share your login credentials with anyone.

On the lbaje website and app Cookies are used. Cookies are small text files stored on your device that help improve platform functionality.

• Essential Cookies: Used to maintain login sessions and ensure security. The platform cannot function properly without these.
• Functional Cookies: Used to remember your preferences (language, theme, etc.).
• Analytics cookies: To understand which pages users visit and how many — completely anonymously.
• Security cookies: To detect and prevent fraudulent activity.

You can disable non-essential cookies through your browser settings, though doing so may limit certain features of the platform.

As an lbaje account holder, you have the following rights over your personal data:

To exercise any of these rights, write to our support email. We aim to respond within 30 days. Please note that in some cases, legal obligations may prevent us from deleting certain data.

Lbaje only retains your information for as long as necessary. Our general policy is:

• Account Information: For the duration your account is active, plus 5 years after closure (as required by law).
• Financial Transaction Records: A minimum of 5 years, in accordance with Bangladesh's financial regulations.
• Game history: Up to 2 years after account closure.
• Cookies & Session Data: Upon session end or up to a maximum of 30 days.
• Support Contact: Up to 1 year after the issue is resolved.

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

Lbaje may update this Privacy Policy may be updated from time to time. Any changes will be reflected in the "Last Updated" date at the top of the page.

For significant changes, we will notify you in advance via SMS to your registered mobile number or by email. Minor updates will be reflected on the page only.

Continuing to use the platform after any changes means you have accepted the updated policy. We recommend reviewing this page from time to time.

For any questions, complaints, or requests regarding our Privacy Policy, please contact our dedicated privacy team:

• Email: [email protected]
• Support: FAQ View.
• Response Time: Typically within 3–5 business days.

We take every request seriously and are committed to resolving it as quickly as possible.